PRIVACY POLICY

We recognise the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. If you have any questions in relation to our Privacy Policy please send your correspondence to our Privacy Manager at info@mahinamermaid.com or contact us on

 +61 2 8405 7990.

 We may collect the following information from you:

 - your name, address, email and contact details;

- the i.p address you use when you register with our site;

- other information that you may supply to us.

WHY WE COLLECT THE INFORMATION?

We use the information to assist in providing you with relevant consumer information, notify you of products and special offers that may be of interest to you as well as to deliver products that your order from us. The information we collect through www.mahinamermaid.com helps us better understand the products and services most helpful to you.

SHARING INFORMATION WITH THIRD PARTIES

We do not sell or trade your personal information gathered online, such as email addresses or postal addresses. We may disclose your address and contact details to a third party distribution warehouse and courier company such as Australia Post, DHL etc, in order to distribute any products you order to you.

PROMOTIONAL COMMUNICATIONS

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us please let us know by clicking on the unsubscribe link at the bottom of any of our communications.

INFORMATION DELETION

Any information that we no longer require is destroyed securely.

PERSONAL INFORMATION ACCESS

If you would like to know what information we hold about you please contact our privacy manager at info@mahinamermaid.com

SECURITY

Any personal information that you submit will be protected by our secure server. We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, we will not sell or trade your personal information to any third party organisations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from us or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.

ONLINE ORDERING SECURITY

Protecting your personal and order information is a priority for us. As such we have created a secure transaction environment. We use Secure Sockets Layer (SSL) technology – Our On-line Ordering system is the industry standard for encryption technology – to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to our website. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.

By using this website, you are consenting to the collection of information by Mahina Mermaid Pty Ltd.

If any changes to these policies occur, we will notify our customers by updating this section of our website.

PRIVACY RIGHTS

If you believe that our organisation has breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy, please email info@mahinamermaid.com

This privacy policy sets out how Mahina Mermaid uses and protects any information that you give Mahina Mermaid when you use this website. Mahina Mermaid is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Mahina Mermaid may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to PO Box 1090 Byron Bay NSW 2481.

 If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.